Work Wales have an exciting new Team Leader position within a brand new service. The charity we are working with provides support for people with Mental Health, Addiction and Substance Use Conditions to achieve their potential and a higher standard of life. You will help promote the independence of the people we support enabling them to develop with other local, community-based resources and opportunities as well as help them with their tenancy. You will support the Manager and work as part of a team to facilitate opportunities for individuals who have experience of substance misuse and/or mental health conditions. This new service is 24/7 and will require full flexibility for work.

What we are looking for:

• Previous Personal Care experience.
• Excellent communication skills (written, verbal and non-verbal)
• A willing attitude and a caring and reliable nature.
• Promote the values and beliefs of all people.
• Ability to work independently as well as demonstrate good teamwork.
• Compassion and empathy.
• Remain and calm and patient in difficult or stressful situations.
• A strong work ethic, self-motivation, and resilience.
• Adaptable to the changing needs of those you support.
• Flexible working hours, which will include evenings, nights and weekends in line with service requirements.
• Provide emotional support.
• Good level of general IT skills
• Establish and maintain effective relationships with a wide range of people.
• NVQ Level 2 in Health and Social Care
• Full drivers' licence.

What we offer:

• Opportunity for career progression.
• Paid induction programme.
• Long Service Awards.
• An employee referral bonus scheme.
• Support and Wellbeing Advice Service.
• Opportunity to increase your knowledge and skill set through paid training for nationally recognised qualifications.
• Company pension scheme.

The company are committed to safeguarding and promoting the welfare of everyone in their care and therefore all appointments are subject to receipt of a satisfactory Enhanced Disclosure and Barring Service disclosure and satisfactory reference checks.